This paper studies the relationship between leadership as an activity of business process management (BPM) and company … population of 3007 SMEs in Slovenia. Aspects of leadership such as the involvement of employees, middle management, customers and … an activity of BPM and company profitability. It was proved that companies that involve employees and middle management …

relationships, in particular trust, allow managers to arrange a business in a more productive way; high-trust firms are both more … profitable and faster growing. For example, if they are trusted, managers can delegate decisions to employees with confidence …