Background: In the current knowledge age, the performance of logistics firms increasingly depends on knowledge and capabilities they can leverage in value-creation processes. The objective of this paper is to investigate the relationship between knowledge-based human resource management (HRM)...

In recent decades, numerous empirical studies have demonstrated the importance of intellectual capital (IC) for efficiency and value creation (e.g. Chen et al. 2015; Kianto et al. 2013; Pulic 2000; Sydler et al. 2014). However, differences of cultural, economic or institutional context pose a range of...