The volatility and fierce competition of the business environment in the 21st century has forced enterprises to constantly review and change their structure, hierarchy, command, control and management styles. The pentatomic organization enterprise architecture offers a non-conventional approach...

"Preface In Search of Excellence started a trend of comprehensive efforts worldwide to identify the prescriptive characteristics for excellent companies. However, time and again, corrective measures adopted by companies, based on such prescriptions, have belied expectations. An analysis of...