This paper investigates to what extent the usage of information and communication technology (ICT) fosters innovation activities by facilitating more flexible organisational structures in firms. We distinguish between functional flexibility (the ability of workers to co-operate and take...

This paper investigates to what extent the usage of information and communication technology (ICT) fosters innovation activities by facilitating more flexible organisational structures in firms. We distinguish between functional flexibility (the ability of workers to co-operate and take...

While a positive link between information and communication technology (ICT) and firm performance is well documented, the exact channel remains unclear. We propose an innovative link: ICT fosters product and process innovations by facilitating employee participation and outsourcing. Employee...