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A modified VIKOR multiple-criteria decision method for improving domestic airlines service quality
Liou, James J. H.; Tsai, Chieh-yuan; Lin, Rong-ho; … - In: Journal of air transport management 17 (2011) 2, pp. 57-61
Persistent link: https://www.econbiz.de/10009719458
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Using a modified grey relation method for improving airline serve quality
Liou, James J. H.; Hsu, Chao-che; Yeh, Wen-chien; Lin, … - In: Tourism management : research, policies, practice 32 (2011) 6, pp. 1381-1388
Persistent link: https://www.econbiz.de/10009270632
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Using decision rules to achieve mass customization of airline services
Liou, James J. H.; Yen, Leon; Tzeng, Gwo-hshiung - In: European journal of operational research : EJOR 205 (2010) 3, pp. 680-686
Persistent link: https://www.econbiz.de/10003965381
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A hybrid MCDM model for evaluating the corporate image of the airline industry
Liou, James J. H.; Chuang, Mei-ling - In: International journal of applied management science 1 (2008/09) 1, pp. 41-54
Persistent link: https://www.econbiz.de/10003873317
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An outsourcing provider decision model for the airline industry
Hsu, Chao-che; Liou, James J. H. - In: Journal of air transport management 28 (2013), pp. 40-46
Persistent link: https://www.econbiz.de/10009772903