This chapter discusses the variety of approaches to the management of people in airlines from the Asia / Pacific / Middle East region in the face of increasing deregulation. We identify key differences between the institutional environment for airlines in the US versus those in Asia-Pacific...

We examine competing theoretical arguments regarding whether union representation, shared governance, wage levels and two features of the quality of labor relations - workplace culture and conflict in negotiations - lead to better or worse outcomes for airlines and test them with a mix of...

Intro -- Contents -- Preface -- 1 Low-Cost Competition in the Airline Industry -- 2 Developments in the U.S. Airline Industry -- 3 Developments in the Airline Industry in Other Countries -- 4 Industry Trends in Costs, Productivity, Quality, and Morale -- 5 Alternative Strategies for New...