McQueenie, Jock; Foth, Marcus; Hearn, Greg - 2024
1 Processes of intermediation – a conceptual inventory -- 2 A genealogy of intermediaries: who do they think they are … consumers across borders -- 5 Lessons learnt for intermediation praxis -- 6 The role of the intermediary in design -- 7 …, interventionist, and holistic approach to intermediation practice that steps beyond design thinking. By means of case studies that …