Purpose – Hype about information and communication technology (ICT) emphasizes potential positive outcomes; while enabling factors are under-emphasized and potential negative outcomes are excluded. The purpose of this paper is to broaden the framing of ICT to include enabling factors and...

Purpose – For some years, it has been claimed that Building Information Modelling (BIM) will bring about major improvements to the productivity of the building industry. Yet, productivity has declined while claims for BIM have expanded. Often, BIM descriptions comprise the naïve framing and...

Purpose – Hype about information and communication technology (ICT) emphasizes potential positive outcomes; while enabling factors are under‐emphasized and potential negative outcomes are excluded. The purpose of this paper is to broaden the framing of ICT to include enabling factors and...