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This chapter provides an overview of the most successful ADR model in the EU for resolving consumer disputes: the ombudsman model. After introducing the differences and similarities of both public sector and private sector ombudsman schemes, a comparison of existing consumer ombudsman models in...
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The International Energy Agency estimates that $24.5 trillion of energy efficiency (EE) investments will be needed through 2040. Debt- and self-financed projects are expected to contribute only a third of this capital due to multiple barriers. On the one hand, self-financed projects require...
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