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~subject:"Frankreich"
~subject:"USA"
~subject:"Welt"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
~type_genre:"Statistik"
~type_genre:"Textbook"
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Frankreich
USA
Welt
Großbritannien
30,964
United Kingdom
30,836
Bibliometrics
13,350
Bibliometrie
13,278
Customer satisfaction
10,573
Kundenzufriedenheit
10,563
Service quality
6,215
Dienstleistungsqualität
6,213
Consumer behaviour
6,105
Konsumentenverhalten
6,105
Dienstleistungssektor
5,715
Service industry
5,677
United States
5,160
Relationship marketing
5,017
Beziehungsmarketing
5,016
Deutschland
3,832
Germany
3,820
Theory
3,030
Theorie
3,017
France
2,194
Innovation
2,182
EU countries
1,950
EU-Staaten
1,949
Estimation
1,928
Schätzung
1,928
Customer service
1,774
Kundenservice
1,759
World
1,599
Japan
1,459
Firm performance
1,373
Job satisfaction
1,371
Unternehmenserfolg
1,371
Arbeitszufriedenheit
1,370
Comparison
1,304
Vergleich
1,302
Qualitätsmanagement
1,220
Quality management
1,218
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1,331
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370
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Article
7,782
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280
Journal
39
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Aufsatz in Zeitschrift
7,850
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4,208
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3,620
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3,242
Aufsatz im Buch
1,601
Book section
1,601
Collection of articles of several authors
1,170
Sammelwerk
1,170
Hochschulschrift
869
Thesis
628
Aufsatzsammlung
598
Konferenzschrift
496
Bibliografie enthalten
395
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395
Amtsdruckschrift
310
Government document
310
Conference proceedings
277
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156
Dissertation u.a. Prüfungsschriften
97
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90
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89
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89
Advisory report
86
Gutachten
86
Reprint
69
Lehrbuch
64
Statistics
63
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54
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54
Forschungsbericht
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French
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64
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4
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3
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2
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Author
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Gil-Alaña, Luis A.
17
Chan, Kam C.
16
Kanas, Angelos
15
Kumar, Satish
15
Peel, David
15
Laband, David N.
14
Broadberry, Stephen N.
13
Ark, Bart van
12
Hamori, Shigeyuki
12
O'Mahony, Mary
12
Sarno, Lucio
12
Atkinson, Anthony B.
11
Bekaert, Geert
11
Caporale, Guglielmo Maria
11
MacDonald, Ronald
11
Bahmani-Oskooee, Mohsen
10
Becker, Kip
10
Han, Heesup
10
Filatotchev, Igor
9
Hughes Hallett, Andrew
9
Koedijk, Kees
9
Kugler, Peter
9
Mairesse, Jacques
9
Taylor, Mark P.
9
Apergēs, Nikolaos
8
Banks, James
8
Blundell, Richard W.
8
Brounen, Dirk
8
Burdekin, Richard C. K.
8
Burkhauser, Richard V.
8
Cette, Gilbert
8
Inklaar, Robert
8
Jang, Soocheong
8
Speight, Alan E. H.
8
Timmer, Marcel
8
Chadha, Jagjit
7
Eichholtz, Piet
7
Franks, Julian R.
7
Fung, Hung-gay
7
Hatemi-J, Abdulnasser
7
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Institut national de la statistique et des études économiques <Frankreich>
7
USA / Bureau of the Census
5
Sachverständigenrat zur Begutachtung der Gesamtwirtschaftlichen Entwicklung
3
USA / Bureau of Labor Statistics
3
Bank of England
2
Centre for Economic Performance
2
European Foundation for the Improvement of Living and Working Conditions
2
Federal Reserve Bank of St. Louis
2
National Institute of Economic and Social Research
2
Università Commerciale Luigi Bocconi / Centro di Studi sul Commercio
2
World Trade Organization
2
American College of Tax Counsel <University, Ala.>
1
Arbeitskreis Konjunktur des IWH
1
Bank of England / Economic Intelligence Department
1
Bank of England, London
1
Bank of England, London, Economic Intelligence Department
1
Caisse des dépôts et consignations <Frankreich> / Service des étude économiques et financières
1
Cambridge-Maastricht Symposium <2, 2001, Cambridge>
1
Centre Universitaire d'Étude des Problèmes de l'Énergie
1
Centre for Economics and Business Research <London>
1
Chinese Economists Conference <3, 2003, Schanghai>
1
Council on Foreign Relations
1
Deutschland / Statistisches Bundesamt
1
Deutschland <Bundesrepublik>
1
Economic Policy Conference <28, 2003, Saint Louis, Mo.>
1
Economic Policy Conference <31, 2006, Saint Louis, Mo.>
1
European Trade Union Institute for Research, Education and Health and Safety
1
Europäische Kommission / Generaldirektion Regionalpolitik
1
Europäische Kommission / Statistisches Amt
1
Ford Foundation
1
Franco-British Symposium <1986, London>
1
Great Britain / Parliament / House of Lords / Select Committee on Economic Affairs
1
Großbritannien / Department of Transport
1
Großbritannien / Department of the Environment, Transport and the Regions
1
Indonesian Scholars International Convention <14., 2014, Oxford>
1
Institute of Economic Affairs <London>
1
International Geographical Union / Commission on Population Geography
1
International Solid Wastes and Public Cleansing Association / Working Group on Thermal Treatment of Waste
1
Knowledges of Self-Interest <Veranstaltung> <2019, Essen>
1
Ludwig von Mises Institute <Auburn, Ala.>
1
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Published in...
All
Applied economics
95
Journal of international money and finance
74
Economics letters
55
Applied financial economics
50
The American economic review
49
Research policy : policy, management and economic studies of science, technology and innovation
48
The economic journal : the journal of the Royal Economic Society
46
The journal of economic history
44
Journal of business research : JBR
42
The review of economics and statistics
40
Technological forecasting & social change : an international journal
39
European economic review : EER
38
International journal of hospitality management
38
International review of economics & finance : IREF
36
The journal of finance : the journal of the American Finance Association
34
The service industries journal
33
Economic modelling
32
Journal of money, credit and banking : JMCB
32
Empirical economics : a journal of the Institute for Advanced Studies, Vienna, Austria
31
Journal of banking & finance
31
Journal of macroeconomics
31
Economic inquiry : journal of the Western Economic Association International
30
National Institute economic review
30
La revue de l'IRES
29
Applied economics letters
28
Economie et statistique
28
Journal of business ethics : JOBE
28
Journal of international financial markets, institutions & money
27
International review of financial analysis
26
Oxford review of economic policy
26
The journal of real estate finance and economics
26
European journal of industrial relations
25
Global finance journal
25
Journal of monetary economics
25
The journal of economic perspectives : EP ; a journal of the American Economic Association
25
The review of income and wealth : journal of the International Association for Research in Income and Wealth
25
International journal of finance & economics : IJFE
24
Journal of economic literature
24
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
24
The European journal of finance
24
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Source
All
ECONIS (ZBW)
8,098
OLC EcoSci
2
USB Cologne (EcoSocSci)
1
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1
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10
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8,101
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date (oldest first)
1
Don't just fix it, make it better! : using frontline service employees to improve recovery performance
Heijden, Gielis A. H. van der
;
Schepers, Jeroen J. L.
; …
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
5
,
pp. 515-530
Persistent link: https://www.econbiz.de/10010126691
Saved in:
2
When and how frontline service employee authenticity influences purchase intentions
Matthews, Lynn
;
Eilert, Meike
;
Carlson, Les
;
Gentry, Jim
- In:
Journal of business research : JBR
114
(
2020
),
pp. 111-123
Persistent link: https://www.econbiz.de/10012257471
Saved in:
3
How leaders’ motivation transfers to customer service representatives
Wieseke, Jan
;
Kraus, Florian
;
Alavi, Sascha H.
; …
- In:
Journal of service research : JSR
14
(
2011
)
2
,
pp. 214-233
Persistent link: https://www.econbiz.de/10009266739
Saved in:
4
Kick-ass customer service
Dixon, Matthew
;
Turner, Scott
;
DeLisi, Rick
- In:
Harvard business review : HBR
95
(
2017
)
1
,
pp. 110-117
Persistent link: https://www.econbiz.de/10011632691
Saved in:
5
The personification of the service labour process and the rise of soft skills : a French case study
Bailly, Franck
;
Léné, Alexandre
- In:
Employee relations
35
(
2013
)
1
,
pp. 79-97
Persistent link: https://www.econbiz.de/10009750065
Saved in:
6
Rückstand beim Anteil der Dienstleistungstätigkeiten aufgeholt : ein deutsch-amerikanischer Vergleich anhand von Haushaltsbefragungen
Haisken-DeNew, John P.
(
contributor
)
- In:
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
64
(
1997
)
34
,
pp. 613-617
Persistent link: https://www.econbiz.de/10001225907
Saved in:
7
Emploi et territoires de 1975 à 2009 : tertiarisation et rétrécissement de la sphère productive
Hecquet, Vincent
- In:
Economie et statistique
(
2013
)
462-463
,
pp. 25-68
Persistent link: https://www.econbiz.de/10010232582
Saved in:
8
An examination of whether and how racial and gender biases influence customer satisfaction
Hekman, David R.
;
Aquino, Karl
;
Owens, Bradley P.
; …
- In:
Academy of Management journal : AMJ
53
(
2010
)
2
,
pp. 238-264
Persistent link: https://www.econbiz.de/10003980361
Saved in:
9
The effect of requests for positive evaluations on customer satisfaction ratings
Jones, Michael A.
;
Taylor, Valerie A.
;
Reynolds, Kristy E.
- In:
Psychology & marketing
31
(
2014
)
3
,
pp. 161-170
Persistent link: https://www.econbiz.de/10010341747
Saved in:
10
What do tattoo artists know about HRM? : recruitment and selection in the body art sector
Timming, Andrew R.
- In:
Employee relations
33
(
2011
)
5
,
pp. 570-584
Persistent link: https://www.econbiz.de/10009305389
Saved in:
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