The paper outlines the importance of balanced management of hard and soft key success factors, combining the economic logic of corporate performance and human capital through an integrated approach to mergers and acquisitions. The study, based on a questionnaire and interviews, suggests that the...

The increasing challenge of how to balance “soft” human factors with “hard” financial factors in mergers and acquisitions (M & A) to be successful is not new. However, the real challenge lies in the question of how, and with which yardstick, to measure and compare the human factor in...