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~subject:"Garantie"
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Warranty and maintenance
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Garantie
Customer service
3,469
Instandhaltung
3,154
Kundenservice
3,076
Maintenance policy
2,726
Theorie
1,374
Theory
1,364
Service quality
1,236
Relationship marketing
1,207
Beziehungsmarketing
1,199
Dienstleistungsqualität
1,180
Customer satisfaction
1,074
Kundenzufriedenheit
1,022
Consumer behaviour
907
Konsumentenverhalten
895
Deutschland
610
Warranty
520
Germany
516
Scheduling problem
438
Scheduling-Verfahren
438
USA
422
Qualitätsmanagement
412
Quality management
390
United States
387
Beschwerdemanagement
372
Complaint management
370
Dienstleistungssektor
302
Service industry
292
Kundendienst
271
Dienstleistung
214
Supply chain
212
Mathematical programming
207
Lieferkette
206
Mathematische Optimierung
206
Emotion
198
Maintenance
191
Retail trade
190
Einzelhandel
187
Product quality
175
Lagerhaltungsmodell
173
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142
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91
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Article
388
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199
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318
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318
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45
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45
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44
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44
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36
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36
Arbeitspapier
31
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25
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6
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6
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6
Sammelwerk
6
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5
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5
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4
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4
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4
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4
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4
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2
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2
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1
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1
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1
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English
452
German
106
Undetermined
25
French
3
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1
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1
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Mitra, Amitava
11
Patankar, Jayprakash G.
10
Hogreve, Jens
9
Wu, Shaomin
8
Murthy, D. N. P.
7
Gupta, Surendra M.
6
He, Shuguang
6
He, Zhen
5
Hviid, Morten
5
Jametti, Mario
5
Liu, Bin
5
Shaffer, Greg Eric
5
Stremitzer, Alexander
5
Vieth, Matthias
5
Wang, Xiaolin
5
Alqahtani, Ammar Y.
4
Ambad, Prashant M.
4
Andreoni, James
4
Blischke, Wallace R.
4
Cao, Kaiying
4
Chelbi, Anis
4
Crossley, Thomas F.
4
Dutta, Sujay
4
Graddy, Kathryn
4
Grewal, Dhruv
4
Grunwald, Guido
4
Hamilton, Jonathan H.
4
Kulkarni, Makarand S.
4
Luo, Ming
4
Mahayni, Antje
4
Ompal Singh
4
Schlögl, Erik
4
Schmeiser, Hato
4
Shafiee, Mahmood
4
Wagner, Joël
4
Wang, Ruxian
4
Xie, Min
4
Zhao, Xiujie
4
Asgharizadeh, Ezzatollah
3
Baumeister, Alexander
3
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Europäische Kommission
3
OECD
3
Université Paris-Dauphine (Paris IX)
3
Duncker & Humblot
2
INSEAD
2
Bank for Reconstruction and Development and the Tata Hydroelectric Power Supply Company
1
Bonn Graduate School of Economics
1
Bundesverband der Deutschen Industrie
1
Consumers, Health, Agriculture and Food Executive Agency
1
Deutsch-Taiwanesisches Vergleichendes Symposium zum Öffentlichen Recht <1., 2013, Speyer>
1
Dresdner Bask AG
1
Europäische Kommission / Generaldirektion Justiz und Verbraucher
1
Federal Trade Commission Improvement Act
1
Friedrich-Schiller-Universität Jena
1
Fördergesellschaft Marketing an der Universität Augsburg
1
Geschäftsbereich Ausland
1
Haufe-Lexware GmbH & Co. KG
1
Industrial Development Organization / Secretariat
1
International Center for Public Enterprises in Developing Countries <Ljubljana>
1
Internationale Handelskammer
1
Ipsos - London Economics - Deloitte consortium
1
Münchener Marketing-Symposium <23, 1997, München>
1
National Bureau of Economic Research
1
Rheinische Friedrich-Wilhelms-Universität Bonn
1
Rostocker Bankentag <7, 2001, Rostock>
1
Seminar zum Thema Mergers & Acquisitions <9, 2006, Zürich>
1
Sociaal-Economische Raad / Commissie voor Consumentenaangelegenheden
1
Sonderforschung ökonomische und juristische Institutionenanalyse (SOFIA) e.V.
1
Subcommittee on Consumer Protection and Finance of the Committee on Interstate and Foreign Commerce, House of Representatives, 96. Congr., 1. sess.
1
United States / Congress / House / Committee on Interstate and Foreign Commerce / Subcommittee on Commerce and Finance
1
United States / Congress / Senate / Committee on Commerce / Consumer Subcommittee
1
University of Toronto / Department of Economics
1
Universität Rostock / Institut für Bankrecht und Bankwirtschaft
1
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Published in...
All
International journal of production economics
28
European journal of operational research : EJOR
24
International journal of production research
21
Management science : journal of the Institute for Operations Research and the Management Sciences
9
International journal of product development : IJPD
8
Journal of retailing
7
Advances in business and management forecasting
5
International journal of quality & reliability management
5
The journal of risk and insurance : the journal of the American Risk and Insurance Association
5
Betriebs-Berater : BB
4
IMA journal of management mathematics
4
International journal of industrial organization
4
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
4
Journal of business research : JBR
4
Journal of retailing and consumer services
4
Journal of the Academy of Marketing Science
4
Production and operations management : an international journal of the Production and Operations Management Society
4
Transportation research / E : an international journal
4
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
4
Beiträge des Fachbereichs Wirtschaftswissenschaften der Universität Osnabrück
3
Economics Papers from University Paris Dauphine
3
Gabler Edition Wissenschaft
3
International journal of information systems and supply chain management : JISSCM ; an official publication of the Information Resources Management Association
3
Journal of economic behavior & organization : JEBO
3
Journal of industrial engineering international
3
Journal of service research : JSR
3
Journal of the Operational Research Society
3
Journal of the Operational Research Society : OR
3
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
3
Manufacturing & service operations management : M & SOM
3
Operational research : an international journal
3
Opsearch : journal of the Operational Research Society of India
3
Production and operations management : the flagship research journal of the Production and Operations Management Society
3
Quantitative marketing and economics : QME
3
Zeitschrift für die gesamte Versicherungswissenschaft : Zeitschrift des Deutschen Vereins für Versicherungswissenschaft e.V.
3
American economic journal : a journal of the American Economic Association
2
Applied economics
2
Benchmarking : an international journal ; BIJ
2
Bonn Econ Discussion Papers
2
Bonn Econ Discussion Papers / BGSE
2
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Source
All
ECONIS (ZBW)
554
USB Cologne (EcoSocSci)
15
EconStor
6
USB Cologne (business full texts)
5
RePEc
4
OLC EcoSci
2
ArchiDok
1
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1
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10
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587
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date (oldest first)
1
Modelling the repair
warranty
of an industrial asset using a non-homogeneous Poisson process and a general renewal process
González-Prida, V.
;
Barberá, L.
;
Crespo Márquez, A.
; …
- In:
IMA journal of management mathematics
26
(
2015
)
2
,
pp. 171-183
Persistent link: https://www.econbiz.de/10011343539
Saved in:
2
Optimal imperfect preventive maintenance policy for equipment leased during successive periods
Mabrouk, A. Ben
;
Chelbi, Afif
;
Radhoui, M.
- In:
International journal of production research
54
(
2016
)
17/18
,
pp. 5095-5110
Persistent link: https://www.econbiz.de/10011530156
Saved in:
3
Investigating reliability improvement of second-hand production equipment considering
warranty
and preventive maintenance strategies
Darghouth, Mohamed Noomane
;
Chelbi, Anis
;
Ait-Kadi, Daoud
- In:
International journal of production research
55
(
2017
)
15/16
,
pp. 4643-4661
Persistent link: https://www.econbiz.de/10011671814
Saved in:
4
On optimal upgrade strategy for second-hand multi-component systems sold with
warranty
Wang, Xiaolin
;
Xie, Min
;
Li, Lishuai
- In:
International journal of production research
57
(
2019
)
3
,
pp. 847-864
Persistent link: https://www.econbiz.de/10012183733
Saved in:
5
Warranty
servicing with imperfect repair
Yun, Won Young
;
Murthy, D. N. P.
;
Jack, N.
- In:
International journal of production economics
111
(
2008
)
1
,
pp. 159-169
Persistent link: https://www.econbiz.de/10003727984
Saved in:
6
Optimal
warranty
policies for systems with imperfect repair
Yeo, Wee Meng
;
Yuan, Xue-ming
- In:
European journal of operational research : EJOR
199
(
2009
)
1
,
pp. 187-197
Persistent link: https://www.econbiz.de/10003864826
Saved in:
7
Warranty
analysis : estimation of the degree of imperfect repair via a Bayesian approach
Chukova, S.
;
Hayakawa, Y.
;
Arnold, R.
- In:
Recent advances in stochastic operations research : …
,
(pp. 3-21)
.
2007
Persistent link: https://www.econbiz.de/10003851624
Saved in:
8
A decision support model for
warranty
servicing of repairable items
Rao, B. Madhu
- In:
Computers & operations research : and their …
38
(
2011
)
1
,
pp. 112-130
Persistent link: https://www.econbiz.de/10008665984
Saved in:
9
The effect of lifetime buys on
warranty
repair operations
Sahyouni, K.
;
Savaskan, R. C.
;
Daskin, M. S.
- In:
Journal of the Operational Research Society : OR
61
(
2010
)
5
,
pp. 790-803
Persistent link: https://www.econbiz.de/10003974020
Saved in:
10
On a general periodic preventive maintenance policy incorporating
warranty
contracts and system ageing losses
Wu, Jun
;
Xie, Min
;
Ng, Tsan Sheng Adam
- In:
International journal of production economics
129
(
2011
)
1
,
pp. 102-110
Persistent link: https://www.econbiz.de/10008779643
Saved in:
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