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Gastgewerbe
Service quality
21,624
Tourism
21,012
Tourismus
20,722
Dienstleistungsqualität
20,707
Tourism industry
7,824
Tourismuswirtschaft
7,823
Customer satisfaction
6,944
Kundenzufriedenheit
6,728
Consumer behaviour
5,482
Konsumentenverhalten
5,378
Relationship marketing
4,226
Beziehungsmarketing
4,203
Urlaubsverhalten
3,816
Holiday behaviour
3,813
Hospitality industry
3,371
Qualitätsmanagement
2,616
Quality management
2,580
Wirtschaftsprüfung
2,474
Financial audit
2,472
Tourismusmarketing
2,426
Tourism marketing
2,419
tourism
2,373
Krankenhaus
2,295
Hospital
2,293
Welt
2,207
World
2,203
USA
1,967
United States
1,926
Theorie
1,907
Theory
1,906
Deutschland
1,845
International tourism
1,677
Internationaler Tourismus
1,674
Germany
1,669
Health care
1,646
Hotel industry
1,593
Tourism policy
1,588
Gesundheitsversorgung
1,587
Tourismuspolitik
1,586
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Undetermined
1,223
Free
438
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Article
2,065
Book / Working Paper
995
Journal
186
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Article in journal
1,806
Aufsatz in Zeitschrift
1,806
Aufsatz im Buch
278
Book section
278
Graue Literatur
244
Non-commercial literature
244
Statistik
157
Amtsdruckschrift
132
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132
Statistics
120
Aufsatzsammlung
99
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99
Sammelwerk
99
Arbeitspapier
48
Working Paper
48
No longer published / No longer aquired
42
Lehrbuch
34
Textbook
32
Case study
30
Fallstudie
30
Hochschulschrift
23
Konferenzschrift
23
Market information
18
Marktinformation
18
Thesis
14
Bibliographie
12
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12
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12
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10
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8
Bibliography included
8
Handbook
8
Handbuch
8
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8
Conference paper
7
Konferenzbeitrag
7
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6
Jahresbericht
6
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5
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5
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English
2,771
German
357
French
36
Undetermined
28
Italian
11
Croatian
9
Spanish
8
Russian
7
Ukrainian
7
Polish
6
Malay (macrolanguage)
5
Slovak
5
Serbian
5
Czech
4
Hungarian
4
Korean
3
Norwegian
3
Slovenian
3
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2
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2
Finnish
2
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2
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2
Bulgarian
1
Lithuanian
1
Macedonian
1
Dutch
1
Vietnamese
1
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Author
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Köseoglu, Mehmet Ali
28
Okumus, Fevzi
24
Law, Chun Hung Roberts
21
Lee, Seoki
20
Mattila, Anna S.
15
Gursoy, Dogan
14
Singal, Manisha
14
Baum, Tom
13
Chen, Joseph
13
Buhalis, Dimitrios
12
Madera, Juan M.
12
Pizam, Abraham
12
Schaetzing, Edgar E.
12
Alonso, Abel Duarte
11
Chen, Joseph S.
11
Kim, Woo Gon
11
Sigala, Marianna
10
Guchait, Priyanko
9
Jang, Soocheong
9
Law, Rob
9
Woodside, Arch G.
9
Han, Heesup
8
Mariani, Marcello M.
8
Smeral, Egon
8
Spörel, Ulrich
8
Valeri, Marco
8
Arici, Hasan Evrim
7
Camilleri, Mark Anthony
7
Chathoth, Prakash K.
7
Cobanoglu, Cihan
7
Dixit, Saurabh Kumar
7
Gardini, Marco A.
7
Hassan, Azizul
7
Kallmünzer, Andreas
7
Karatepe, Osman M.
7
Kozak, Metin
7
Miao, Li
7
Prayag, Girish
7
So, Kevin Kam Fung
7
Taheri, Babak
7
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Institution
All
Deutschland / Statistisches Bundesamt
20
Deutschland <Bundesrepublik> / Statistisches Bundesamt
15
Deutsches Wirtschaftswissenschaftliches Institut für Fremdenverkehr
7
Deutscher Hotel- und Gaststättenverband
6
National Bureau of Economic Research
6
De Gruyter Oldenbourg
5
Rheinland-Pfalz / Statistisches Landesamt
5
Slowakei / Štatistický Úrad
5
USA / Bureau of the Census
5
Bayern / Bayerisches Landesamt für Statistik und Datenverarbeitung
4
Deutschland
4
IGI Global
4
Industrie- und Handelskammer Schleswig-Holstein
4
Malaysia / Jabatan Perangkaan
4
Schleswig-Holstein / Statistisches Landesamt
4
Zentralverband der Hotel-, Restaurant- und Café-Angestellten
4
Österreichisches Institut für Wirtschaftsforschung
4
ATOUT France <Paris>
3
Berlin <West> / Statistisches Landesamt
3
Books on Demand GmbH <Norderstedt>
3
Euro-Asia Conference on Environment and CSR: Tourism, MICE, Hospitality Management and Education Session <2012, Berlin>
3
Europäische Kommission
3
Frankreich / Section des Questions Economiques
3
Internationale Arbeitsorganisation
3
Nordrhein-Westfalen / Landesamt für Datenverarbeitung und Statistik
3
Savezni Zavod za Statistiku <Belgrad>
3
Čerkasʹkyj deržavnyj technolohičnyj universytet
3
Arbeitnehmerkammer Bremen
2
Bund Deutscher Verkehrs-Vereine
2
Cornell University / School of Hotel Administration
2
Credit Suisse
2
Fidschi / Bureau of Statistics
2
Frankreich / Direction du Tourisme
2
Hamburg / Statistisches Landesamt
2
Hessisches Statistisches Landesamt
2
Information Resources Management Association
2
Institut national de la statistique et des études économiques <Frankreich> / Direction interrégional Antilles-Guyane
2
International Conference of the International Association of Cultural and Digital Tourism <9., 2022, Siros>
2
International Labour Office
2
Internationaler Hotelbesitzer-Verein
2
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Published in...
All
International journal of hospitality management
327
International journal of contemporary hospitality management
216
Tourism management : research, policies, practice
80
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
66
Journal of hospitality marketing & management
65
Tourism economics : the business and finance of tourism and recreation
55
Journal of hospitality and tourism insights
41
Tourism management perspectives : TMP
32
The service industries journal
30
Journal of travel and tourism marketing
28
Tourism and hospitality research : THR
26
Sustainable hospitality and tourism as motors for development : case studies from developing regions of the world
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
21
Wirtschaft und Statistik : WISTA
21
Advances in hospitality and leisure
19
Advances in hospitality, tourism, and the services industry (AHTSI) book series
17
Journal of business research : JBR
17
Tourism and hospitality research : the surrey quarterly review
16
Hospitality management in Ireland : theory and practice
15
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
15
Administrative Sciences : open access journal
14
Handbook of hospitality human resources management
14
Springer eBook Collection
14
Tourism review
14
The Cornell hospitality quarterly
13
The Sage handbook of hospitality management
13
The Cornell School of hotel administration handbook of applied hospitality strategy
12
Emerald insight
11
Handbook of hospitality operations and IT
11
Cogent business & management
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
Premier reference source
10
Economic research
9
Handbook of hospitality strategic management
9
Tourism review : the official journal of the AIEST
9
Advances in culture, tourism and hospitality research
8
Journal of health organization and management
8
Journal of revenue and pricing management
8
Service business
8
Handbook of hospitality marketing management
7
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Source
All
ECONIS (ZBW)
3,121
USB Cologne (EcoSocSci)
125
Showing
1
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3,246
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date (newest first)
date (oldest first)
1
Muslim service quality dimensions in the
tourism
and hospitality industry : construct development and measurement validation
Eid, Riyad
;
Abdelkader, Ali Ahmed
- In:
International journal of islamic marketing and branding
2
(
2017
)
3
,
pp. 215-231
Persistent link: https://www.econbiz.de/10011858379
Saved in:
2
Feeling (un)welcome in Switzerland : the perception of commercial hospitality by domestic and international tourists
Steffen, Angela
;
Stettler, Jürg
;
Huck, Lukas
- In:
Tourism and hospitality research : THR
21
(
2021
)
1
,
pp. 44-60
Persistent link: https://www.econbiz.de/10012426199
Saved in:
3
Enhancing customer experience in Canadian hotels
Jayawardena, Chandana
;
Sukhu, Anupama
- In:
International journal of services, economics and management
6
(
2014
)
2
,
pp. 163-180
Persistent link: https://www.econbiz.de/10010432158
Saved in:
4
Analysing the satisfaction of halal restaurant guests through online ratings on TripAdvisor
Tepavčević, Jelena
;
Bradić, Milan
;
Luković, Slobodan
- In:
Bizinfo (Blace) : časopis iz oblasti ekonomije …
12
(
2021
)
1
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012615877
Saved in:
5
Customer engagement in the hotel industry : perceptions of hotel staff and guests
Järvi, Henna
- In:
International journal of business innovation and research
18
(
2019
)
1
,
pp. 109-127
Persistent link: https://www.econbiz.de/10011982392
Saved in:
6
Service failures and recovery in hospitality and
tourism
: a review of literature and recommendations for future research
Koc, Erdogan
- In:
Journal of hospitality marketing & management
28
(
2019
)
5
,
pp. 513-537
Persistent link: https://www.econbiz.de/10012176674
Saved in:
7
Service quality research on China's hospitality and
tourism
industry
Tsang, Nelson K. F.
;
Lee, Louisa Yee-Sum
;
Qu, Hailin
- In:
International journal of contemporary hospitality management
27
(
2015
)
3
,
pp. 473-497
Persistent link: https://www.econbiz.de/10011308452
Saved in:
8
Effect of service quality on the profitability of hospitality industry : a dynamic panel data analysis in Taiwan
Lee, Cheng-Wen
;
Chou, Chin-Mei
- In:
The empirical economics letters : a monthly …
13
(
2014
)
10
,
pp. 1045-1053
Persistent link: https://www.econbiz.de/10010527323
Saved in:
9
Customer satisfaction and its measurement in hospitality enterprises : a revisit and update
Pizam, Abraham
;
Shapoval, Valeriya
;
Ellis, Taylor
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 2-35
Persistent link: https://www.econbiz.de/10011435642
Saved in:
10
Hospitality servicescapes seen by visually impaired travelers
Raissova, Alma
- In:
Marketing places and spaces
,
(pp. 107-120)
.
2015
Persistent link: https://www.econbiz.de/10011441061
Saved in:
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