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Gastronomie
Dienstleistungsqualität
6
Service quality
6
Customer satisfaction
5
Kundenzufriedenheit
5
Quality management
5
Qualitätsmanagement
5
Taiwan
4
service quality
3
Arbeitsvermittlung
2
Employment office
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IPGA
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Industrie
2
Lieferkette
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Manufacturing industries
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Performance measurement
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Performance-Messung
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Product quality
2
Produktqualität
2
Supply chain
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1999-2004
1
Beziehungsmarketing
1
Branchenentwicklung
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Classification
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Competition
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Consumer behaviour
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Customer service
1
Environmental management
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Flüssigkristallanzeige
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Holiday behaviour
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IPGA-QFD model
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Klassifikation
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Konsumentenverhalten
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Kundenservice
1
Lieferantenmanagement
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Liquid cristal display
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Management information system
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Cheng, Ching-Chan
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Lin, Shu-Ping
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Tsai, Ming-Chun
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Developing strategies for improving the service quality of casual-dining restaurants : new insights from integrating IPGA and QFD analysis
Cheng, Ching-Chan
;
Tsai, Ming-Chun
;
Lin, Shu-Ping
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 415-429
Persistent link: https://www.econbiz.de/10011300161
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