Bernardo, Merce; Escalante, Raúl; Roca, Joan; … - In: International Journal of Quality & Reliability Management 34 (2017) 2, pp. 163-175
Purpose The purpose of this paper is to analyze and compare the existing management system standards in the gastronomy sector. Design/methodology/approach On the basis of secondary data, the most implemented management system standards within this sector are analyzed, namely, the ISO 9001...