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Employee emotional labour and quitting intentions: moderating effects of gender and age
Walsh, Gianfranco; Bartikowski, Boris - In: European Journal of Marketing 47 (2013) 8, pp. 1213-1237
Purpose – Service employees frequently engage in emotional labour to express emotions to customers that conform with organizational display rules. Previous studies report equivocal findings regarding the relationships among emotional labour, job satisfaction, and quitting intentions. This...
Persistent link: https://www.econbiz.de/10014722935
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Workers’ skill level and information technology: a censored regression model
Falk, Martin; Seim, Katja - In: International Journal of Manpower 22 (2001) 1/2, pp. 98-121
This paper analyses the link between educational qualification structure and information technology (IT) in the service production process. The analysis is based on 1996 cross‐sectional data for approximately 1,000 West German firms. The empirical evidence indicates that IT capital and...
Persistent link: https://www.econbiz.de/10014783002
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The Global Race for Excellence and Skilled Labour: A Status Report
Rollwagen, Ingo; Renkin, Tobias - eSocialSciences - 2012
domain of the developed Western economies. Numerous regions of the world, some in the emerging markets in particular – the …
Persistent link: https://www.econbiz.de/10009653328
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On the effects of owner‐occupied subsidies on housing construction in Germany
Bischoff, Oliver; Maennig, Wolfgang - In: Journal of European Real Estate Research 5 (2012) 1, pp. 29-47
Purpose – Between 1997 and 2005, the German government provided owner‐occupied subsidies to fund new private housing construction and stock purchases to increase owner‐occupied housing. The purpose of this paper is to analyse the impact of these subsidies on total housing construction for...
Persistent link: https://www.econbiz.de/10014862663
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The Interplay between Gender, Markets and the State of Sweden, Germany and the United States
Mano‐Negrin, Rita - In: International Journal of Manpower 23 (2002) 4, pp. 379-381
Persistent link: https://www.econbiz.de/10014784122
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The emerging market hype – putting market size and growth in BRIC countries into perspective
Heinz, David B.; Tomenendal, Matthias - In: Critical perspectives on international business 8 (2012) 3, pp. 241-258
Purpose – There is a stream of literature highlighting the enormous growth potential of emerging markets. This … representative mature market to put into perspective the short to medium‐term market potential of BRIC markets. Design … of the DAX companies examined focused their strategic investment priorities on emerging markets, the short‐ to mid …
Persistent link: https://www.econbiz.de/10014701790
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The Potential for Competition between Pharmacies in Germany
Coenen, Michael; Haucap, Justus; Herr, Annika; … - 2011
This paper analyses the institutional framework for pharmacies in Germany and competition in that sector, which is … characterized by significant competition deficits. Based on our diagnosis and findings the advantages and disadvantages of two …
Persistent link: https://www.econbiz.de/10010305916
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From Russia with love : the impact of relocated firms on incumbent survival
Falck, Oliver; Günther, Christina; Heblich, Stephan; … - 2011
Persistent link: https://www.econbiz.de/10009546980
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Time lags in the pass-through of crude-oil prices : big data evidence from the German gasoline market
Frondel, Manuel; Vance, Colin; Kihm, Alex - 2015
identical across brands, irrespective of the lag count, suggesting a high degree of competition among brands. …
Persistent link: https://www.econbiz.de/10011312581
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Competition in the German interurban bus industry : a snapshot two years after liberalization
Dürr, Niklas S.; Hüschelrath, Kai - 2015
We study competition in the German interurban bus industry two years after its liberalization in January 2013. In … of market power by incumbents – and derive several recommendations to secure effective competition in the industry. …
Persistent link: https://www.econbiz.de/10011316405