Schoenherr, Tobias; Hilpert, Ditmar; Soni, Ashok K.; … - In: International Journal of Operations & Production Management 30 (2010) 6, pp. 639-668
Purpose – The purpose of this paper is to develop a better understanding about drivers of enterprise systems complexity (ESC), as well as its multi‐faceted conceptualization. Design/methodology/approach – Case studies were conducted among German Mittelstand companies by an international...