We explore the relationship between employee trust of managers and workplace performance. We present a theoretical framework which serves to establish a link between employee trust and firm performance as well as to identify possible mechanisms through which the relationship may operate. We then...

Für die Einrichtung einer Internen Revision (IR) existiert nach deutschem Recht lediglich für Finanzdienstleister eine konkrete gesetzliche Vorgabe. Deshalb befindet sich die IR in einem relativ starken Rechtfertigungsdruck, ihren Wertbeitrag und damit ihre Existenzberechtigung nachzuweisen....

The concept of customer loyalty has come to play an important role in established businesses. It is a well-known fact that a higher level of customer loyalty leads to greater company success. As a result, instruments of Relationship Marketing and the role played by trust and the creation of...