"London's Global Office Economy: From Clerical Factory to Digital Hub traces the evolution of the office as a function of the economy. It seeks to explain how the office, from the level of the city to the level of the workplace, has come to be understood."

AT&T was the largest U.S. firm for most of the 20th century. Telephone operators once comprised over 50% of its workforce, but in the late 1910s it initiated a decades-long process of automating telephone operation with mechanical call switching--a technology first invented in the 1880s. We...