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Service quality (SQ) : perspec...
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Gesundheitswesen
Service quality
21,775
Dienstleistungsqualität
21,024
Elderly people
7,776
Ältere Menschen
7,755
Customer satisfaction
6,531
Kundenzufriedenheit
6,350
Bankgeschäft
5,240
Consumer behaviour
5,121
Konsumentenverhalten
5,081
Banking services
4,802
Relationship marketing
4,141
Beziehungsmarketing
4,132
USA
3,176
United States
3,091
Güterverkehr
3,085
Deutschland
2,917
Germany
2,627
Qualitätsmanagement
2,606
Quality management
2,565
Wirtschaftsprüfung
2,490
Financial audit
2,484
Freight transport
2,459
Bank
2,244
Theorie
2,112
Theory
2,063
Health care
1,878
Krankenhaus
1,877
Hospital
1,866
Gesundheitsversorgung
1,845
Health care system
1,360
Welt
1,272
World
1,256
Product quality
1,236
Produktqualität
1,225
Customer service
1,207
service quality
1,196
Kundenservice
1,149
Altersvorsorge
1,113
Retirement provision
1,110
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586
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382
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Article
887
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495
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847
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143
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141
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44
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Sammelwerk
33
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23
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11
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9
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4
Government document
4
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3
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3
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3
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3
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3
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3
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3
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3
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2
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2
Gutachten
2
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2
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2
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1
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English
1,315
German
63
Danish
2
Italian
1
Polish
1
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Propper, Carol
23
Gaynor, Martin
20
Siciliani, Luigi
14
Cutler, David M.
13
Huckman, Robert S.
11
Gravelle, Hugh
10
Frank, Richard G.
9
Laudicella, Mauro
8
Sutton, Matt
8
Hopp, Wallace J.
7
Kaestner, Robert
6
Kolstad, Jonathan
6
Landrum, Mary Beth
6
McColl-Kennedy, Janet R.
6
Palumbo, Rocco
6
Pfannstiel, Mario A.
6
Rebitzer, James B.
6
Saghafian, Soroush
6
Seiler, Stephan
6
Antony, Jiju
5
Callen, Michael
5
Chalkley, Martin
5
Chandra, Amitabh
5
Chandrasekaran, Aravind
5
Cudney, Elizabeth A.
5
Fichera, Eleonora
5
Fredendall, Lawrence D.
5
Islam, Shahidul
5
Khan, Nasreen
5
Le Nguyen Hau
5
Lee, Donhee
5
Mullen, Kathleen J.
5
Osei-Frimpong, Kofi
5
Rosenthal, Meredith B.
5
Shapira, Gil
5
Taylor, Lowell J.
5
Tucker, Anita L.
5
Votruba, Mark
5
Barros, Pedro Pita
4
Basu, Anirban
4
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National Bureau of Economic Research
20
OECD
12
World Bank Group
6
IGI Global
5
World Bank
4
Weltbank
3
European Health Care Conference <2, 2011, Hamburg>
2
Nomos Verlagsgesellschaft
2
Springer Fachmedien Wiesbaden
2
Boston Consulting Group
1
CRC Press.
1
Centre for Economic Policy Research
1
Centre for Quantitative Economics & Computing
1
Centro Europa Ricerche <Rom>
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Edward Elgar Publishing
1
Europäische Kommission / Generaldirektion Informationsgesellschaft: Telekommunikation, Märkte, Technologien - Innovation und Nutzung der Forschungsergebnisse
1
Fachtagung Wachstumsmarkt Gesundheit <1998, Neuenahr-Ahrweiler>
1
Gesundheitsstadt Berlin e.V.
1
Great Britain / Ministry of Health
1
Health Quality & Safety Commission New Zealand
1
Institut für Qualität und Wirtschaftlichkeit im Gesundheitswesen
1
Institute of Economic Affairs <London>
1
Instytut Spraw Publicznych <Warschau>
1
International Conference "Economies of the Balkan and Eastern European Countries" <14., 2022, Florenz>
1
International Growth Centre <London>
1
International Healthcare Industry Research
1
Nordic Council of Ministers
1
Ruhr-Universität Bochum
1
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
1
Sachverständigenrat zur Begutachtung der Entwicklung im Gesundheitswesen
1
Sindacato Pensionati Italiani
1
Taylor and Francis.
1
United States / Commission on Organization of the Executive Branch of the Government (1953-1955) / Task Force on Federal Medical Services
1
United States / Congress / Senate / Special Committee on Aging / Subcommittee on Health of the Elderly
1
University of Southampton / Department of Economics
1
Verein für Socialpolitik / Gesundheitsökonomischer Ausschuss
1
Verlag Dr. Kovač
1
W. Kohlhammer GmbH
1
Weltbankgruppe
1
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Journal of health organization and management
30
Health care management review : HCM review
26
The TQM journal : the international review of organizational improvement
22
Working paper / National Bureau of Economic Research, Inc.
22
NBER Working Paper
19
NBER working paper series
18
Journal of health economics
17
Quality management journal : QMJ
15
Technological forecasting & social change : an international journal
14
Health marketing quarterly
13
Journal of service management
13
CHE research paper
12
International journal of productivity and quality management : IJPQM
12
Journal of business research : JBR
12
The service industries journal
11
Total quality management & business excellence
11
Health economics
10
International journal of hospitality management
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
World Bank E-Library Archive
10
European journal of operational research : EJOR
9
International journal of quality and service sciences
9
International journal of services and operations management
9
Production and operations management : an international journal of the Production and Operations Management Society
9
Discussion paper / Centre for Economic Policy Research
8
International journal of pharmaceutical and healthcare marketing : IJPHM
8
International journal of production research
8
International journal of quality & reliability management
8
Manufacturing & service operations management : M & SOM
8
Production and operations management : the flagship research journal of the Production and Operations Management Society
8
The Milbank quarterly
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Health economics review
7
Journal of the Operational Research Society
7
OECD Health Statistics
7
Service business
7
Socio-economic planning sciences : the international journal of public sector decision-making
7
The European journal of health economics : HEPAC ; health economics in prevention and care
7
The journal of services marketing
7
Journal of public economics
6
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ECONIS (ZBW)
1,380
EconStor
2
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1
Switching attitudes of Taiwanese middle-aged and elderly patients toward cloud healthcare services : an exploratory study
Lai, Jung-Yu
;
Wang, Juite
- In:
Technological forecasting & social change : an …
92
(
2015
),
pp. 155-167
Persistent link: https://www.econbiz.de/10011389631
Saved in:
2
Trajectories of healthcare services for elder persons : a retrospective study in Sherbrooke, Quebec
Zubieta, Lourdes
;
Raîche, Michel
;
Gervais, Pauline
; …
-
2021
Persistent link: https://www.econbiz.de/10012500659
Saved in:
3
Healthcare quality and medicine reimbursement criteria in Iran
Khalili, Hamidreza
;
Sameti, Ardalan
- In:
International journal of pharmaceutical and healthcare …
11
(
2017
)
4
,
pp. 455-470
Persistent link: https://www.econbiz.de/10011812921
Saved in:
4
Operations management in improving elderly home care
Rintala, Annastiina
;
Karppinen, Henri
;
Koivuniemi, Jouni
- In:
International journal of services and operations management
24
(
2016
)
3
,
pp. 331-362
Persistent link: https://www.econbiz.de/10011635942
Saved in:
5
Locked-in : the dangers of health service captivity and cessation for older adults and their carers during COVID-19
Wilson-Nash, Carolyn
- In:
Journal of marketing management : JMM ; journal of the …
38
(
2022
)
17/18
,
pp. 1958-1982
Persistent link: https://www.econbiz.de/10014234273
Saved in:
6
Older adult consumers and local competition in the healthcare service
Kim, Jeeyeon
;
Jo, Wooyong
;
Kim, Alex Jiyoung
;
Choi, Jeonghye
- In:
International journal of consumer studies
48
(
2024
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10014465961
Saved in:
7
Neue B2B-Märkte durch Liberalisierung und Deregulierung
Morschett, Dirk
- In:
B2B-Handel : Perspektiven des Groß- und Außenhandels
,
(pp. 119-145)
.
2002
Persistent link: https://www.econbiz.de/10001658752
Saved in:
8
Indian economy in the early 21st century
Konda, Ravinder Reddy
-
2020
Persistent link: https://www.econbiz.de/10012807825
Saved in:
9
Utilisation of physician services in the 50+ population : the relative importance of individual versus institutional factors in 10 European countries
Bolin, Kristian
;
Lindgren, Anna
;
Lindgren, Björn
; …
-
2008
Persistent link: https://www.econbiz.de/10003726844
Saved in:
10
Medicare part D's effects on elderly drug costs and utilization
Ketcham, Jonathan D.
;
Simon, Kosali Ilayperuma
-
2008
Persistent link: https://www.econbiz.de/10003757090
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