The existence of reference price effects in consumer decision making is well documented in prior research, but few studies focus on its implications for firms' strategic behavior. Using a competitive model, we address this gap by examining how firms' product positioning and pricing strategies in...

We investigate whether and to what extent financial markets value and respond to Operations Management (OM) related information in firm communications directed toward financial market participants. We create and use a novel construct, called ``stated OM focus", to mine the incidence of and...

We examine the implications of hypothetical disclosure in conference calls for firms' future financial performance and stock returns. Managers may use hypothetical disclosure in earnings calls to provide valuable forward-looking information regarding the firm's performance. Alternatively,...