The provision of effective, legitimate and accessible justice is one of the most fundamental public goods expected from a well-governed state. In this paper we compare the legitimacy of three state or state-supported Ghanaian dispute settlement institutions: the Magistrate’s Courts, the...

This is an empirical case study of "street-level" officials in a classic "regulatory" public agency: the Environmental Health Department in Kumasi and Accra, Ghana, where privatization and contracting-out of sanitary services have imposed new ways of working on Environmental Health Officers....