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~subject:"Glaubwürdigkeit"
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Glaubwürdigkeit
Führungsstil
8
Leadership style
8
Dienstleistungsqualität
6
Emotion
6
Service quality
6
Consumer behaviour
5
Customer satisfaction
5
Kundenzufriedenheit
5
Leadership
5
Emotional labour
4
Konsumentenverhalten
4
Personalführung
4
Service management
4
Stress
4
Customer services
3
Dienstleistungsmanagement
3
Führungskräfte
3
Managers
3
Arbeitsgruppe
2
Authenticity
2
Betriebsklima
2
Beziehungsmanagement
2
Beziehungsmarketing
2
Credibility
2
Customer service
2
Dienstleistungssektor
2
Employees
2
Gender
2
Geschlecht
2
Human resource management
2
Interdisciplinary research
2
Kundenmanagement
2
Kundenservice
2
Moral dilemmas
2
Moral emotions
2
Relationship marketing
2
Service climate
2
Service industry
2
Team
2
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English
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Yagil, Dana
2
Medler-Liraz, Hana
1
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Journal of leadership & organizational studies : JLOS; official journal of the Midwest Academy of Management
1
Journal of service management
1
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ECONIS (ZBW)
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Trust in the supervisor and authenticity in service roles
Yagil, Dana
- In:
Journal of service management
25
(
2014
)
3
,
pp. 411-426
Persistent link: https://www.econbiz.de/10010384966
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2
Feel free, be yourself : authentic leadership, emotional expression, and employee authenticity
Yagil, Dana
;
Medler-Liraz, Hana
- In:
Journal of leadership & organizational studies : JLOS; …
21
(
2014
)
1
,
pp. 59-70
Persistent link: https://www.econbiz.de/10010250582
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