The increase in cooperative global arrangements between suppliers and customers has grown precipitously in the last five years. These global account management (GAM) programs are frequently brought about owing to the initiative of the global customers, requiring their suppliers to service their...

Many managers are experiencing a “quickening” of their decision‐making processes. The globalization of business, the advances in communications technology and increasing demand for prompt data analysis and interpretation have been the primary drivers on the impact of time for decision...