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ISO 9000 : is it panacea for small businesses in developing countries?

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How innovativeness and institution affect ISO 9000 adoption and its effectiveness : evidence from small and medium enterprises in China

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Leveraging manufacturing excellence in global production networks

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"First Choice" kommunizieren : Erfahrungen aus einem globalen Veränderungsprozess

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WQC : a web-based technique for solving organisational problems through global intellectual capital sharing

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