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Measuring internet retail service quality using E-S-QUAL
Rafiq, Mohammed; Lu, Xiaoming; Fulford, Heather - In: Journal of marketing management : MM 28 (2012) 9/10, pp. 1159-1173
Persistent link: https://www.econbiz.de/10009615204
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A conceptual model for the strategic orientation of small firms
Fulford, Heather; Rizzo, Alex - In: Journal of enterprising culture 17 (2009) 1, pp. 25-54
Persistent link: https://www.econbiz.de/10003866286
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Understanding small business strategy : a grounded theory study on small firms in the EU state of Malta
Rizzo, Alexander; Fulford, Heather - In: Journal of enterprising culture 20 (2012) 3, pp. 287-332
Persistent link: https://www.econbiz.de/10009728892
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Internal marketing : the tools and concepts for customer-focused management
Ahmed, Pervaiz K.; Rafiq, Mohammed - 2011
Persistent link: https://www.econbiz.de/10011536765
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Measuring performance of logistics outsourcing services
Jaafar, Harlina Suzana; Rafiq, Mohammed - In: Outsourcing management for supply chain operations and …, (pp. 344-358). 2013
Persistent link: https://www.econbiz.de/10009686499
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Success traps, dynamic capabilities and firm performance
Wang, Catherine L.; Senaratne, Chaminda; Rafiq, Mohammed - In: British journal of management : BJM 26 (2015) 1, pp. 26-44
Persistent link: https://www.econbiz.de/10011448836
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Customers' perceptions of service quality by TPL service providers in the United Kingdom - a confirmatory factor analysis
Jaafar, Harlina Suzana; Rafiq, Mohammed - In: Research methodologies in supply chain management : …, (pp. 187-202). 2005
Persistent link: https://www.econbiz.de/10002968465
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Principles of retail management
Varley, Rosemary; Rafiq, Mohammed - 2004
Persistent link: https://www.econbiz.de/10001669966
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Principles of retailing
Varley, Rosemary; Rafiq, Mohammed - 2014 - 2nd ed.
Persistent link: https://www.econbiz.de/10010216956