This study examines whether representative bureaucracy improves organizational integrity. The evidence is from English and Welsh police forces that implemented ambitious targets to increase ethnic minority officers during the 1999-2010 period. Specifically, we present evidence of an association...

The literature on the use of performance measurement in government has focused much attention on hypothesized unintended dysfunctional consequences that such measurement may produce. We conceptualize these dysfunctional consequences as involving either effort substitution (reducing effort on...

The literature on the use of performance measurement in government has featured prominent attention to hypothesized unintended dysfunctional consequences such measurement may produce. We conceptualize these dysfunctional consequences as involving either effort substitution (reducing effort on...