This article evaluates EU policies on public services - particularly public network services - from the citizens' point of view. It is first argued that citizens´ perceptions about these services are important because they are essential for quality of life, but also because they exhibit...

Since the late twentieth century, a significant number of public service providers operating in networks, previously defined as nationally-bound entities largely owned and controlled by the State, have embarked on aggressive expansion strategies abroad. This transnationalisation was a...

This article seeks to identify the reasons behind the privatization programmes undertaken by governments of the European Union (EU), particularly, the EU 15. The privatization of public enterprises was one of the most important economic and political reforms since the 1970s. This activity has...