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Co-location as a catalyst for service innovation : a study of Scottish health and social care

Memon, Ally R.; Kinder, Tony - In: Public management review 19 (2017) 3/4, pp. 381-405

Persistent link: https://www.econbiz.de/10011699928

Human-Centered Service Design for Healthcare Transformation : Development, Innovation, Change

Pfannstiel, Mario A. (ed.) - 2023

-Centred Service Design and Trans-formative Innovation: Beginning to under-stand how innovation culture shifts within the public health …-Centred Social Innovation (Ewe Alliksoo). … interested in organizational development, service business model innovation, customer involvement and perceptions, and the …

Persistent link: https://www.econbiz.de/10013504768

Service tranformation through new information technology : information horizons revisited

Miles, Ian D.; Rush, Howard J.; Bessant, John R. - In: Driving service productivity : value-creation through …, (pp. 19-41). 2014

Persistent link: https://www.econbiz.de/10011337817

Expanding (service) design spaces

Sangiorgi, Daniela; Prendiville, Alison; Jung, Jeyong - In: Designing for service : key issues and new directions, (pp. 17-32). 2017

Persistent link: https://www.econbiz.de/10011613480

Designing vs designers : how organizational design narratives shift the focus from designers to designing

Junginger, Sabine; Bailey, Stuart - In: Designing for service : key issues and new directions, (pp. 33-47). 2017

Persistent link: https://www.econbiz.de/10011613482

Specialist service design consulting : the end of the beginning, or the beginning of the end?

Kirchberger, Eva-Maria; Tether, Bruce S. - In: Designing for service : key issues and new directions, (pp. 65-80). 2017

Persistent link: https://www.econbiz.de/10011613530

Designing on the spikes of injustice : representation and co-design

Collins, Katie; Cook, Mary Rose; Choukeir, Joanna - In: Designing for service : key issues and new directions, (pp. 105-116). 2017

Persistent link: https://www.econbiz.de/10011613541

Co-design, organizational creativity and quality improvement in the healthcare sector : "designerly" or "design-like"?

Robert, Glenn; Macdonald, Alastair S. - In: Designing for service : key issues and new directions, (pp. 117-130). 2017

Persistent link: https://www.econbiz.de/10011613546

Service design and the edge effect

Young, Robert; Warwick, Laura - In: Designing for service : key issues and new directions, (pp. 131-146). 2017

Persistent link: https://www.econbiz.de/10011613548

Service design in policy making

Buchanan, Camilla; Junginger, Sabine; Terrey, Nina - In: Designing for service : key issues and new directions, (pp. 183-200). 2017

Persistent link: https://www.econbiz.de/10011613580

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