How can we ensure high-quality public services such as health care and education? Governments spend huge amounts of public money on public services such as health, education, and social care, and yet the services that are actually delivered are often low quality, inefficiently run, unresponsive...

"This book locates teacher unions at the crux of the enduring tensions between teachers' own low status in the educational system and the necessary autonomy and working conditions to teach effectively and well. The chapters, focusing on teacher unions in Canada, the U.S., and England reveal the...