The temporary staffing industry functions as an economic thermometer: when the industry is suffering decreasing turnover this is a clear sign the economy is cooling down and vice versa. As a consequence the industry experiences erratic financial results and has traditionally suffered from a huge...

The recent economic downturn has caused tremendous upheaval in the business world. It has spurred many companies to self‐analysis and further organisational improvement. As a result, there is an increasing interest into the factors that determine sustainable organisational success. Managers...