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In the last decades, many European hospital markets witnessed a wave of mergers leading to increased levels of market … concentration. The effects of hospital mergers and the effectiveness of competition enforcement have been discussed by politicians … but understudied by academics. This report studies how hospital mergers impact hospital service provision by focusing on …
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Purpose: The aim of this study is to examine the quality of hospital services as perceived by patients in terms of … patient satisfaction with services. Design/Methodology/Approach: A conceptual framework of quality of hospital services … conducted in a public regional hospital. Findings: Five (5) quality dimensions (5Qs) have found having a significant impact on …
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