The COVID-19 pandemic has caused great disruption to the service sector, which has in turn adapted by implementing measures that reduce physical distancing among employees and users; examples include home-office work and the setting of occupancy restrictions at indoor locations. The design of...

The Newsvendor model captures the trade-off faced by a decision maker that needs to place a firm bet prior to the occurence of a random event. Previous research in Operations Management has mostly focused on deriving the decision that minimizes the expected mismatch costs. In contrast, we...