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When open access might not work : understanding patient attitudes in appointment scheduling
Finkelstein, Stacey R.; Liu, Nan; Rosenthal, David; … - In: Health care management review : HCM review 43 (2018) 4, pp. 348-358
Persistent link: https://www.econbiz.de/10011930149
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When waiting to see a doctor is less irritating : understanding patient preferences and choice behavior in appointment scheduling
Liu, Nan; Finkelstein, Stacey R.; Kruk, Margaret E.; … - In: Management science : journal of the Institute for … 64 (2018) 5, pp. 1975-1996
Persistent link: https://www.econbiz.de/10011873915
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Maladaptive healthcare seeking : a comprehensive and generative model of care seeking using a consumer behavior lens
Boland, Wendy Attaya; Finkelstein, Stacey R.; Vallen, Beth - In: Maladaptive Consumer Behavior : Theory, Research, and …, (pp. 211-239). 2024
Persistent link: https://www.econbiz.de/10015066144