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Telehealth helps transform traditional healthcare delivery processes to improve access to care. It has witnessed a surge in popularity since the advent of the COVID-19 pandemic, as both patients and providers have adopted telehealth services for various types of outpatient services. However,...
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Should hospitals source electronic health records (EHR) systems from a single vendor or multiple vendors to deliver high-value care? We study hospitals’ EHR sourcing strategies based on their degree of integration with physician practices and its impact on the value of healthcare delivered. We...
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