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~subject:"Health care"
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Health care
Service quality
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Sutton, Matt
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Augurzky, Boris
18
Bredenkamp, Caryn
18
Fronstin, Paul
18
Gertler, Paul J.
18
Henke, Klaus-Dirk
18
Pfannstiel, Mario A.
18
Somanathan, Aparnaa
18
Street, Andrew
18
Brekke, Kurt R.
17
Chen, Xi
17
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Inquiry : a journal of health care organization, provision and financing
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1
Appointment overbooking in health care clinics to improve patient service and clinic performance
LaGanga, Linda R.
;
Lawrence, Stephen R.
- In:
Production and operations management : an international …
21
(
2012
)
5
,
pp. 874-888
Persistent link: https://www.econbiz.de/10009667712
Saved in:
2
Handoff processes, information quality and patient safety : a trans-disciplinary literature review
Gogan, Janis L.
;
Baxter, Ryan J.
;
Boss, Scott R.
; …
- In:
Business process management journal
19
(
2013
)
1
,
pp. 70-94
Persistent link: https://www.econbiz.de/10010202693
Saved in:
3
An integrated simulation-DEA approach to imporve quality care of medical centres
Azadeh, Mohammad Ali
;
Sepahi, Masoome
;
Haghighi, Sara …
- In:
International journal of process management and …
3
(
2013
)
3
,
pp. 352-370
Persistent link: https://www.econbiz.de/10010339882
Saved in:
4
Six Sigma applied to reduce
patients
' waiting time in a cancer pharmacy
Arafeh, Mazen
;
Barghash, Mahmoud A.
;
Sallam, Eman
; …
- In:
International journal of six sigma and competitive …
8
(
2013/14
)
2
,
pp. 105-124
Persistent link: https://www.econbiz.de/10010490561
Saved in:
5
Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.
;
Stock, Gregory N.
;
Gowen, …
- In:
Health care management review : HCM review
40
(
2015
)
1
,
pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
Saved in:
6
Examining pathways from innovation orientation to patient satisfaction : a relational view of healthcare delivery
Dobrzykowski, David D.
;
Callaway, Stephen K.
; …
- In:
Decision sciences : DS
46
(
2015
)
5
,
pp. 863-899
Persistent link: https://www.econbiz.de/10011476929
Saved in:
7
Process maturity and patient orientation in times of a health system reform
Bogodistov, Yevgen
;
Moormann, Jürgen
;
Sibbel, Rainer
; …
- In:
Business process management journal
28
(
2022
)
1
,
pp. 258-272
Persistent link: https://www.econbiz.de/10013162267
Saved in:
8
Characterization of the flow of
patients
in a
hospital
from complex networks
Miranda, M. A.
;
Salvatierra, S.
;
Rodríguez, I.
; …
- In:
Health care management science : a new journal serving …
23
(
2020
)
1
,
pp. 66-79
Persistent link: https://www.econbiz.de/10012225276
Saved in:
9
Simulation-based optimization to improve
hospital
patient assignment to physicians and clinical units
Zhang, Hui
;
Best, Thomas J.
;
Chivu, Anton
;
Meltzer, David
- In:
Health care management science : a new journal serving …
23
(
2020
)
1
,
pp. 117-141
Persistent link: https://www.econbiz.de/10012225284
Saved in:
10
Lean Six Sigma application in healthcare of
patients
Chaurasia, Basant
;
Garg, Dixit
;
Agarwal, Ashish
- In:
International journal of intelligent enterprise : IJIE
4
(
2017
)
3
,
pp. 275-282
Persistent link: https://www.econbiz.de/10011858586
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