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Modelling patient satisfaction in healthcare
Bordoloi, Sanjeev K. - In: International journal of services and operations … 35 (2020) 3, pp. 339-358
Persistent link: https://www.econbiz.de/10012178832
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Transformational leadership and social identity as predictors of team climate, perceived quality of care, burnout and turnover intention among nurses
Cheng, Cindy; Bartram, Timothy; Karimi, Leila; Leggat, … - In: Personnel review : a professional journal reporting new … 45 (2016) 6, pp. 1200-1216
Persistent link: https://www.econbiz.de/10011603848
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How to improve patient satisfaction behavioral compliance and hospital image through nurse caring : strategizing for healthcare during COVID-19
AlOmari, Firas - In: Health marketing quarterly 38 (2021) 2/3, pp. 52-69
Persistent link: https://www.econbiz.de/10012695233
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Use of foreign-educated nurses and patient satisfaction in U.S. hospitals
Mazurenko, Olena; Menachemi, Nir - In: Health care management review : HCM review 41 (2016) 4, pp. 306-315
Persistent link: https://www.econbiz.de/10011591454
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Nurses perception of a hospital's process improvement on patient satisfaction
Choi, Yunsik; Fredendall, Lawrence D.; Roth, Aleda; … - In: Quality management journal : QMJ 31 (2024) 2, pp. 77-101
Persistent link: https://www.econbiz.de/10014545357
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Stepwise Implementation of a Specialist Breast Nurse Position and Clinical Pathway : Impact on Patient Satisfaction
Poelmans, Jonas; Verheyden, Gerda; Van der Mussele, Herman - 2013
preoperative phase and a fifth and sixth group after implementing education sessions for hospital staff and the Eusoma and other …
Persistent link: https://www.econbiz.de/10014157359
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Assessment of Patient Satisfaction on the Information Provided by Nurses During Hospitalization
Adhikari, Bibhav; Sharma, Jivika - 2014
ward, surgical ward, orthopedic ward and gynecology and obstetrics ward of Civil Service Hospital, Kathmandu, Nepal. A pre …
Persistent link: https://www.econbiz.de/10014149094
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Transforming leadership, improving the patient experience : communication strategies for driving patient satisfaction
Belasen, Alan T.; Eisenberg, Barry; Borgos, Jill - 2024
Persistent link: https://www.econbiz.de/10014515284
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Role ambiguity and role conflict effects on employees' emotional exhaustion in healthcare services in Tanzania
Mwakyusa, John R. P.; Mcharo, Evelyne Willy - In: Cogent business & management 11 (2024) 1, pp. 1-12
employees in hospital settings. A questionnaire utilizing a 5-point Likert scale was administered to 181 employees of Kairuki … Memorial Hospital. Out of these, 131 questionnaires were considered valid for data analysis. Descriptive and regression … study included all professionals working in the hospital setting, acknowledging that exposure to a stressful environment may …
Persistent link: https://www.econbiz.de/10014521248
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Do satisfied employees lead to satisfied patients? : an empirical study in an Italian hospital
Raharjo, Hendry; Guglielmetti Mugion, Roberta; Di … - In: Total quality management & business excellence : an … 27 (2016) 7/8, pp. 853-874
Persistent link: https://www.econbiz.de/10011581162