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Assessment of hospital service quality parameters from patient, doctor and employees' perspectives
Singh, Ajwinder; Prasher, Ajay; Kular, Navdeep Kaur - In: Total quality management & business excellence 31 (2020) 13, pp. 1467-1486
Persistent link: https://www.econbiz.de/10012312238
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Developing qualified personnel selection strategies using MCDM approach : a university hospital practice
Demir Uslu, Yeter; Yılmaz, Emre; Yiğit, Pakize - In: Strategic outlook in business and finance innovation : …, (pp. 195-205). 2021
Persistent link: https://www.econbiz.de/10012509018
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A multi-criteria approach for hospital capacity analysis
Burdett, Robert; Kozan, Erhan - In: European journal of operational research : EJOR 255 (2016) 2, pp. 505-521
Persistent link: https://www.econbiz.de/10011532162
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A mathematical framework for regional hospital case mix planning and capacity appraisal
Burdett, Robert L.; Corry, Paul; Yarlagadda, Prasad; … - In: Operations research perspectives 10 (2023), pp. 1-23
facilitate a high-level strategic assessment of hospital activity within a region. In providing that assessment, a variety of … organise hospital resources and activity better, to treat more patients. The first model that we propose identifies a maximal …
Persistent link: https://www.econbiz.de/10014448158
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Assessing the impact of healthcare 4.0 technologies on healthcare supply chain management : a multi-criteria evaluation framework
Oluwadare, Ayoninuoluwa; Akintayo, Busola Dorcas; … - In: Logistics 8 (2024) 2, pp. 1-24
Background: Healthcare 4.0 has transformed supply chain management in the healthcare sector, but there is a lack of comprehensive frameworks to evaluate the impact of Healthcare 4.0 technologies on sector operations, particularly in developing countries. Methods: This study introduces a...
Persistent link: https://www.econbiz.de/10014631197
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A novel framework for selecting sustainable healthcare waste treatment technologies under Z-number environment
Chen, Xiaohong; Lin, Jiong; Li, Xihua; Ma, Zhiyong - In: Journal of the Operational Research Society 72 (2021) 9, pp. 2032-2045
Persistent link: https://www.econbiz.de/10012624791
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Evaluating service quality by fuzzy SERVQUAL : a case study in a physiotherapy and rehabilitation hospital
Behdioğlu, Sema; Acar, Eylem; Burhan, Hasan Arda - In: Total quality management & business excellence 30 (2019) 3, pp. 301-319
Persistent link: https://www.econbiz.de/10012199745
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Greenness, leanness and agility assessment of hospitals : a fuzzy methodology
Rahmani, Fatemeh; Masoud Rahiminezhad Galankashi; … - In: International journal of value chain management : IJVCM 14 (2023) 2, pp. 220-245
Persistent link: https://www.econbiz.de/10014310021
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Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris; Tsotsolas, Nikos; Skordoulis, Michalis; … - In: International journal of productivity and quality … 25 (2018) 4, pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
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Fuzzy bi-objective preventive health care network design
Davari, Soheil; Kilic, Kemal; Ertek, Gurdal - In: Health care management science 18 (2015) 3, pp. 303-317
Persistent link: https://www.econbiz.de/10011341703