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The Impact of a TQM Intervention on Workplace Attitudes in a Health‐care Organization
Sommer, Steven M.; Merritt, Deryl E. - In: Journal of Organizational Change Management 7 (1994) 2, pp. 53-62
Total quality management has gained increasing popularity as a method to introduce transformational change in an organization′s managerial philosophy and operational effectiveness. The principles for implementing total quality management well match principles long stated in philosophies of...
Persistent link: https://www.econbiz.de/10014891445
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Engineering the system of healthcare delivery
Rouse, William B. (contributor) - 2009
Persistent link: https://www.econbiz.de/10003977305
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Change agency in a primary health care context : the case of distributed leadership
Chreim, Samia; Williams, Bernard E.; Janz, Linda; … - In: Health care management review : HCM review 35 (2010) 2, pp. 187-199
Persistent link: https://www.econbiz.de/10003956622
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Special issue: Healthcare and the life sciences in transition
Hill, John W. (contributor) - 2010
Persistent link: https://www.econbiz.de/10003957127
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Transitional identity as a facilitator of organizational identity change during a merger
Clark, Shawn M.; Gioia, Dennis A.; Ketchen, David J.; … - In: Administrative science quarterly : ASQ ; dedicated to … 55 (2010) 3, pp. 397-438
Persistent link: https://www.econbiz.de/10008796194
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Patient safety : the role of human factors and systems engineering
Carayon, Pascale; Wood, Kenneth E. - In: Engineering the system of healthcare delivery, (pp. 23-46). 2009
Persistent link: https://www.econbiz.de/10003985473
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Aging : adding complexity, requiring skills
Cassel, Christine K.; Johnston-Fleece, Michelle; Reddy, … - In: Engineering the system of healthcare delivery, (pp. 47-69). 2009
Persistent link: https://www.econbiz.de/10003985474
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Reform incentives to create a demand for health system reengineering
Enthoven, Alain C. - In: Engineering the system of healthcare delivery, (pp. 209-227). 2009
Persistent link: https://www.econbiz.de/10003985656
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Operations research : a valuable resource for improving quality, costs, access and satisfaction in health care delivery
Pierskalla, William P. - In: Engineering the system of healthcare delivery, (pp. 241-276). 2009
Persistent link: https://www.econbiz.de/10003985660
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Prospects for change
Cortese, Denis A.; Rouse, William B. - In: Engineering the system of healthcare delivery, (pp. 465-477). 2009
Persistent link: https://www.econbiz.de/10003985677