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Who chooses, who uses, who rates : the impact of agency on electronic word-of-mouth about hospitals stays

Drevs, Florian; Winter, Vera - In: Health care management review : HCM review 39 (2014) 3, pp. 223-233

Persistent link: https://www.econbiz.de/10010398984

Health systems : changes in hospital efficiency and profitability

Büchner, Vera Antonia; Winter, Vera; Schreyögg, Jonas - In: Health care management science 19 (2016) 2, pp. 130-143

Persistent link: https://www.econbiz.de/10011498411

Does ownership matter under challenging conditions? : on the relationship between organizational entrepreneurship and performance in the healthcare sector

Winter, Vera; Ingerfurth, Stefan - In: Public management review 15 (2013) 7, pp. 969-991

Persistent link: https://www.econbiz.de/10010207223

Electronic word of mouth about medical services

Winter, Vera; Drevs, Florian; Wehner, Jürgen - 2012

Electronic word of mouth (eWOM) about medical services gains growing popularity from the part of health care users, accompanied with a high reluctance of health care providers towards existing platforms, fearing unqualified, negative reviews driven by motives of vengeance. Purpose of this...

Persistent link: https://www.econbiz.de/10009633321