Purpose: The aim of this study is to examine the quality of hospital services as perceived by patients in terms of … patient satisfaction with services. Design/Methodology/Approach: A conceptual framework of quality of hospital services … conducted in a public regional hospital. Findings: Five (5) quality dimensions (5Qs) have found having a significant impact on …

tools to deal with financial problems. The article presents an example of the commercialized hospital in Łańcut. We make the … observations that commercialization increases: a hospital's profitability, its employment productivity, its capital investment …

spending is distributed across the population. This paper uses administrative National Health Service (NHS) hospital records to … examine key features of public hospital spending in England. We describe how costs vary across the lifecycle, and the … after age 70. Spending is highly concentrated in a small section of the population: with 32% of all hospital spending …