Purpose – The purpose of this paper is to examine the motivations behind public sector spin outs, focusing on the Right to Request policy, which enabled NHS staff to set up their own social enterprises to deliver healthcare services. Design/methodology/approach – The paper draws on empirical...

Purpose – The purpose of this paper is to present a study of how quality improvement tools and techniques are framed within healthcare settings. Design/methodology/approach – The paper employs an interpretive approach to understand how quality improvement tools and techniques are mobilised...