This contribution is a long-term study of the evolving use of the organization-widegroupware in a service network. We are describing the practices related to organization-wide groupwarein conjunction with local groupware-related practices and how they have proceeded since theorganization was...

Although the idea of electronically networked individuals forming a community is one of the oldest visions in computer science, it has never been a research issue a community of computer scientists was dedicated to. Neither had group work been before it evolved as a research issue in the...