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Constructs of quality in higher education services

Sunder M., Vijaya - In: The international journal of productivity and … 65 (2016) 8, pp. 1091-1111

Persistent link: https://www.econbiz.de/10011629508

Constructs of quality in higher education services

Sunder M., Vijaya - In: International Journal of Productivity and Performance … 65 (2016) 8, pp. 1091-1111

Purpose The purpose of this paper is to present various quality constructs, their application, success and shortcomings, in higher education (HE) services. Design/methodology/approach This paper aims at reviewing the quality constructs in higher education services through a general review. The...

Persistent link: https://www.econbiz.de/10014797992

Readiness factors for the Lean Six Sigma journey in the higher education sector

Antony, Jiju - In: The international journal of productivity and … 63 (2014) 2, pp. 257-264

Persistent link: https://www.econbiz.de/10010250156

Challenges in the deployment of LSS in the higher education sector : viewpoints from leading academics and practitioners

Antony, Jiju - In: The international journal of productivity and … 64 (2015) 6, pp. 893-899

Persistent link: https://www.econbiz.de/10011406385

A Lean Six Sigma program in higher education

Svensson, Carsten; Antony, Jiju; Ba-Essa, Mohamed; … - In: International journal of quality & reliability management 32 (2015) 9, pp. 951-969

Persistent link: https://www.econbiz.de/10011410308

Waste identification and elimination in HEIs : the role of Lean thinking

Douglas, Jacqueline Ann; Antony, Jiju; Douglas, Alexander - In: International journal of quality & reliability management 32 (2015) 9, pp. 970-981

Persistent link: https://www.econbiz.de/10011410484

A comparative study of lean implementation in higher and further education institutions in the UK

Thomas, Andrew J.; Antony, Jiju; Francis, Mark; Fisher, Ron - In: International journal of quality & reliability management 32 (2015) 9, pp. 982-996

Persistent link: https://www.econbiz.de/10011410492

Academic leadership and Lean Six Sigma : a novel approach to systematic literature review using design of experiments

Anthony, Stephen; Antony, Jiju - In: International journal of quality & reliability management 33 (2016) 7, pp. 1002-1018

Persistent link: https://www.econbiz.de/10011604043

Implementing Lean Six Sigma into curriculum design and delivery : a case study in higher education

Thomas, Andrew; Antony, Jiju; Tang, CH; Francis, Mark; … - In: The international journal of productivity and … 66 (2017) 5, pp. 577-597

Persistent link: https://www.econbiz.de/10011741096

Lean Six Sigma leadership in higher education institutions

Lu, Jing; Laux, Chad; Antony, Jiju - In: The international journal of productivity and … 66 (2017) 5, pp. 638-650

Persistent link: https://www.econbiz.de/10011741104