Méndez-Rivera, Carlos Alberto; Patiño-Toro, Orfa Nidia; … - In: Economies : open access journal 11 (2023) 9, pp. 1-21
The digitization of government services meets the expectations of the younger population, who are accustomed to widespread ICT use. It offers transparency, speed, efficiency, and trust, supported by international organizations. This research aims to identify the factors that influence the...