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The paper presents the conditions and factors influencing the development of a strategic human capital plan, offering a framework for obtaining competitive advantage and for developing a business plan in which the Human Resources function can actually make a contribution. The authors also...
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Hospitality organisations have suffered a lot of setbacks, such as low performance caused by the COVID-19 pandemic, during which most management took drastic decisions to retrench talent, and these decisions have engendered low discretionary work behaviour and low emotional labour display...
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KEY FEATURES The Coaching Manager Model simplifies core concepts and helps readers get at the essence of what it takes … to be a coaching manager. Real-world cases illustrate coaching in a variety of environments and offer strategies for … developing people within any organization. Self-assessment tools prompt readers to explore their existing notions of coaching and …
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Individual interviews have identified four key themes of talent development: performance management, coaching talent, leadership …
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