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An integrated model of employees' behavioral intention toward innovative information and communication technologies in travel agencies
Cheng, Simone; Cho, Vincent - In: Journal of hospitality & tourism research : JHTR ; the … 35 (2011) 4, pp. 488-510
Persistent link: https://www.econbiz.de/10009385348
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THEMEQUAL : adapting the SERVQUAL scale to theme park services ; a case of Hong Kong Disneyland
Tsang, Nelson K. F.; Lee, Louisa Y. S.; Wong, Alan; … - In: Journal of travel and tourism marketing 29 (2012) 5/6, pp. 416-429
Persistent link: https://www.econbiz.de/10009626889