Purpose – The purpose of this paper is to propose a real‐time food receiving operations management system (RFRS), focusing on demonstrating the use of a case‐based reasoning (CBR) and radio frequency identification (RFID) technology in managing the complex food receiving activities in...

Purpose – The purpose of the paper is to examine the major factors that may influence industries to implement reverse logistics. Thus, the practice of reverse logistics can be promoted by suggestions provided for businesses to eliminate the identified barriers. Design/methodology/approach –...

Third Party Logistics (3PL) service is one of the core logistics services in the local logistics industry nowadays. However, the business operation among the small and medium-sized 3PL facilitators and their trading partners is still manual-based which is inefficient. Hence, there is a need to...

Purpose – To develop a performance measurement system (PMS) in the application of supplier relationship management operated under a supply chain benchmarking framework. Acting as a monitoring tool for evaluating the performance of maintenance logistics providers against the defined performance...