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Hospital
Dienstleistungsqualität
43
Service quality
43
Consumer behaviour
39
Konsumentenverhalten
39
Customer satisfaction
27
Kundenzufriedenheit
27
United States
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Beziehungsmarketing
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Qualitätsmanagement
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Online retailing
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Online-Handel
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Fast-food industry
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Produktqualität
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Schnellgastronomie
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Krankenhaus
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Bibliometrics
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Comparison
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Electronic Commerce
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Prybutok, Victor R.
7
Boakye, Kwabena G.
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Qin, Hong
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Zhang, Xiaoni
2
Blankson, Charles
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Peak, Daniel A.
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Quality management journal : QMJ
5
International journal of quality & reliability management
1
International journal of quality and service sciences
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ECONIS (ZBW)
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An assessment of national healthcare service delivery : a Ghanaian illustration
Boakye, Kwabena G.
;
Blankson, Charles
;
Prybutok, Victor R.
- In:
International journal of quality & reliability management
34
(
2017
)
5
,
pp. 649-666
Persistent link: https://www.econbiz.de/10011706922
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2
Introduction to the special issue on quality management in healthcare
Prybutok, Victor R.
;
Zhang, Xiaoni
- In:
Quality management journal : QMJ
17
(
2010
)
4
,
pp. 7
Persistent link: https://www.econbiz.de/10008697525
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3
Special issue on quality management in healthcare
Prybutok, Victor R.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008697527
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4
Electronic medical records : tools for competitive advantage
Richards, Rhonda J.
;
Prybutok, Victor R.
;
Ryan, Sherry D.
- In:
International journal of quality and service sciences
4
(
2012
)
2
,
pp. 120-136
Persistent link: https://www.econbiz.de/10009573206
Saved in:
5
UCPERF : an urgent care patient satisfaction instrument
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 11-25
Persistent link: https://www.econbiz.de/10010383912
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6
Second special issue on quality management in healthcare
Prybutok, Victor R.
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009518486
Saved in:
7
Introduction to the second special issue on quality management in healthcare
Prybutok, Victor R.
;
Zhang, Xiaoni
- In:
Quality management journal : QMJ
18
(
2011
)
4
,
pp. 7-8
Persistent link: https://www.econbiz.de/10009518487
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