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Hospitality industry
Consumer behaviour
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Examining the effect of customer-to-customer interactions on satisfaction, loyalty, and word-of-mouth behaviors in the hospitality industry : the mediating role of personal interac...
Fakharyan, Meysam
;
Omidvar, Sadaf
;
Khodadadian, …
- In:
Journal of travel and tourism marketing
31
(
2014
)
5/6
,
pp. 610-626
Persistent link: https://www.econbiz.de/10010405090
Saved in:
2
Electronic trust-building for hotel websites : a social exchange theory perspective
Vosta, Leila Nasrolahi
;
Reza Jalilvand, Mohammad Reza
- In:
Journal of Islamic marketing
14
(
2023
)
11
,
pp. 2689-2714
Persistent link: https://www.econbiz.de/10014428704
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